Terms of Service

These Terms of Service ("Terms") govern your use of tractionlayer.ai and any page, form, download or email list we run under it (together, the "Site"). The Site is operated by Traction Layer AI, Inc., a Delaware corporation ("Traction Layer," "we," "us"). By using the Site you agree to these Terms. If you use the Site on behalf of a company, you confirm you are authorized to accept these Terms for it. If you do not agree, do not use the Site.

These Terms cover the Site only. Nothing is sold on the Site, and it has no user accounts or logins. Our products and services are not covered: Traction Runtime subscriptions, Runtime Assessments, support, Traction Inference Reliability and any other paid service are governed by a separate written agreement between you and us. Evaluation builds of Traction Runtime are governed by the Traction Runtime Evaluation License at tractionlayer.ai/legal/evaluation-license. Where a separate agreement or license conflicts with these Terms, the separate agreement or license controls.

The Site is intended for business and professional use. You must be at least 18 years old, or the age of majority where you live, to use it.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable permission to view the Site and to download materials we make available (such as data sheets and whitepapers) for your internal business evaluation of our products and services. You may share links to the Site. You may not republish, sell or redistribute Site materials, or remove copyright, trademark or other notices from them, without our written permission.

When using the Site, you agree not to:

• use automated means (bots, scrapers, crawlers) to collect content or data from the Site, other than search-engine indexing that respects our robots.txt;
• probe, scan or test the vulnerability of the Site or our systems, or bypass any security or access control, except as described in section 6;
• interfere with or disrupt the Site, including by overloading it or introducing malware;
• submit false, misleading or someone else's information through our forms, or submit forms on someone's behalf without their permission;
• use the Site or its content to build a competing product or service, or to train machine-learning models;
• use the Site in violation of any applicable law, including export control and sanctions laws.

We welcome good-faith security reports. If you believe you have found a vulnerability in the Site or in our software, please email contactus@tractionlayer.ai with enough detail for us to reproduce it, and give us reasonable time to respond before any public disclosure. Do not access, modify or delete data that isn't yours, degrade the Site for other users, or use social engineering. We will not pursue legal action against research carried out in good faith and in line with this section.

When you fill in a form, sign up for the Enterprise Digest, download a gated whitepaper or email us, you agree that the information you provide is accurate and that you have the right to share it. Our Privacy Policy at tractionlayer.ai/legal/privacy explains how we handle it. Please don't send confidential information, model weights, production data or credentials through the Site. If a conversation needs that, we'll arrange a non-disclosure agreement and a secure channel first.

If you subscribe to the Enterprise Digest, we will email it to you after you confirm your address. You can unsubscribe at any time using the link in every issue. If you contact us through a form, we will reply about your request; that is not a subscription.

If you send us suggestions, ideas or comments about the Site or our products ("Feedback"), you grant us a perpetual, irrevocable, royalty-free, worldwide right to use that Feedback for any purpose without obligation to you. We are not required to use any Feedback.

The Site and its content, including text, graphics, the Traction Layer name and logo, and the names Traction Runtime, Traction Tuner and Traction Inference Reliability, are owned by Traction Layer or its licensors and are protected by intellectual property laws. Nothing in these Terms transfers any of those rights to you. You may refer to our products by name in a factual way, but you may not use our logos or suggest a partnership or endorsement without our written permission.

SGLang is an open-source project. Traction Layer is an independent company and is not affiliated with or endorsed by the SGLang project. Other product and company names on the Site, including GPU and cloud vendor names, belong to their owners and are used for identification only. Open-source components and their licenses are listed at tractionlayer.ai/legal.

Site content is provided for general information. Benchmark and performance figures describe results on specific hardware, models, software versions and workloads, using the methods we state alongside them; your results will differ. Compatibility, platform and roadmap statements reflect our plans at the time of writing and may change. Nothing on the Site is an offer, a warranty or a commitment to deliver any feature; commitments are made only in a signed agreement.

The Site links to third-party websites and repositories, such as GitHub, documentation for open-source projects and vendor sites. We do not control them and are not responsible for their content, terms or privacy practices.

THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE, OR THAT DOWNLOADS ARE FREE OF HARMFUL COMPONENTS.

TO THE FULLEST EXTENT PERMITTED BY LAW, TRACTION LAYER AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL, ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED US DOLLARS (US$100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN OF THESE LIMITATIONS, SO THEY MAY NOT APPLY TO YOU.

You will defend, indemnify and hold harmless Traction Layer from any third-party claim, loss or expense (including reasonable attorneys' fees) arising from your misuse of the Site or your breach of these Terms.

You may not use the Site, or download materials or software from it, in violation of US export control or sanctions laws, or if you are located in, or ordinarily resident in, a country or region subject to comprehensive US sanctions, or are on a US government restricted-party list.

We may suspend or end your access to the Site at any time if we reasonably believe you have breached these Terms. Sections 9 through 15, 18 and 20 survive.

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. Before filing a claim, you and we agree to try to resolve the dispute informally for 30 days after one of us sends the other written notice of it; notices to us go to the addresses in section 21. If the dispute is not resolved, the state and federal courts located in the State of Delaware have exclusive jurisdiction, and you and we consent to their jurisdiction. Either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information. Any claim relating to the Site must be brought within one year after it arises.

We may update these Terms from time to time. We will post the updated version on this page and change the effective date. Changes apply from the date posted. If you keep using the Site after that, you accept the updated Terms.

These Terms, together with the Privacy Policy and any separate agreement referred to in section 2, are the entire agreement between you and us about the Site. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. Nothing in these Terms creates a partnership, agency or employment relationship.

Traction Layer AI, Inc., 2882 Calais Dr., San Ramon, CA 94583, USA

• Legal notices: in writing to the address above, with a copy by email to contactus@tractionlayer.ai
• General questions: contactus@tractionlayer.ai
• Security reports: contactus@tractionlayer.ai